Founded in 2001, Factory Direct Pipeline Products, Inc. provides sales, engineering and support services for engineered filtration systems, sealless pumps and industrial valves from several of America's leading manufacturers from our corporate headquarters in Blairstown, New Jersey. Our expertise is assisting customers with selecting the most appropriate product for their specific application. We have established several "web catalogs" in an effort to make finding the information you require as easy as possible.
FDPP employs a technical/consultative sales approach based upon in-field experience and direct access to the engineering departments of the manufacturers represented. As a wholly "Internet based" distributor our business model is considered disruptive because manufacturers and distributors of industrial products typically utilize regional-based distributorships with the expectation a physical presence is required with prospective customers to analyze their needs and demonstrate the features and benefits of our products. "Internet inquiries" were not valued by these regional companies due to their territorial restrictions and manufacturers, not having a complimentary product offering and had limited Internet traffic (if they even had a website). To this day industrial websites are used like a business card instead of providing valuable information in support of sales and marketing. Therefore FDPP provides a value-added service to manufacturers, exposing them to customers and projects which they might not otherwise be exposed to while also streamlining the quotation and shipment process benefitting customers with expert knowledge, quick deliveries and lower prices.
As Internet use has grown and evolved to dominate as a sales and marketing platform, FDPP has steadily increased sales, added complimentary product lines and continues web-based innovation in support of an excellent customer experience on a global scale.
We endeavor to deliver a superb customer experience using innovative technology, knowledgeable sales associates and quality industrial fluid handling products.
We SEEK to provide the best fluid handling products for a customer's specific application.
Speed. An easy to navigate website having product specific inquiry forms that are quickly completed and sent by email to be acknowledged and replied to in less than 24 hours. Shipments are direct between the manufacturers warehouse and customers jobsite to minimize transit time.
Excellence. We partner with globally recognized manufacturers, known for their product quality, corporate responsibility and environmental stewardship. Pleasant, prompt and accurate customer service is our #1 priority and is the basis for our reputation.
Economics. Our business model reduces "traditional" overhead and other sales related costs such as freight to a minimum, enabling us to provide our products at lower prices and get them to the jobsite quicker.
Knowledge. Our expertise is derived from factory-based training and global on-the-jobsite experiences, enabling us to better understand your specific application. We have, and can provide to you, direct access to the manufacturers engineering department as necessary.
With direct sales to all 50 states and over 66 countries, our network of affiliates and sales representatives ensures
our ability to provide timely and accurate support to our customers.
Our customers are located in: